Facilitators’ guide to keeping a meeting on track

More clarity for understanding, exploring and deciding together.

1. Comprehensible and transparent structure

  • creating a shared understanding of a report (understand phase)
  • generating ideas for mutual understanding (explore phase)
  • making a shared decision (decide phase)

2. Gentle steering

  • “I was asking for clarifying questions and this sounds like an opinion to me. Are you willing to hold it until we’ve shifted our attention to opinions and we’re ready to take in what you have to say?”
  • “Right now I am trying to make sure everyone understands the proposal. Let’s write it among the opinions so we don’t forget this important piece. (write it down) Let’s go back to clarifying questions, though.”

3. Fill-in-the-blank statements and role modeling




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